What is VDI? A virtual desktop infrastructure (VDI) is defined as the hosting of desktop environments on a central server. It’s also called, Desktop as a Service (DaaS). In VDI, a hypervisor divides, or segments servers into virtual machines, which in turn host virtual desktops, which users access remotely from their terminals. Users have access […]
What is the SaaS ? The Software as a Service (SaaS) is a model of distribution of software where a third-party supplier could host the applications and makes them available for its clients via internet. It is one of the main four categories of the cloud Computing, same as the infrastructure as a service (Iaas), […]
The first of a series of articles to report on measurement techniques available for service/application providers which are used globally to monitor the digital experience. These techniques are used to ensure, track and ultimately improve user experience by targeting the application performance. They can be used to: Monitor the availability / downtime of computer applications […]
Doubt the performance of your ERP? Our solution: Guarantee the performance of your ERP An ERP (Enterprise Resource Planning) system is a type of software that companies use to manage their daily activities such as production, accounting, purchasing, project management, risk management and compliance, as well as supply chain operations. ERP systems can encounter a […]
The Service Desk is at the heart of the Information Systems department and, more generally, of every company process. Its reactivity and the relevance of its diagnoses will condition its overall performance. Focus on capacity management: Capacity Planning.
SD-WAN is gradually gaining its place in the enterprise network landscape. As the successor to IPsec and MPLS, SD-WAN aims to provide configuration flexibility, lower costs, and leverage the properties of each link. Does this infrastructure allow a performance adapted to the uses? 1. SD-WAN, SaaS, and mobility Office365, Google Suite, or web CRM are […]
Digital tools mean that brands can now reach customers in all situations. This ubiquity requires complete control of performance at all times and in all places. Maltem Insight Performance creates application scripts to assess the user experience. IT engineer Ana Peñalba runs these scripts, which precisely simulate the user experience, and analyzes the obtained results.
The MIP supervision tool includes an integration push & pull with softwares ITSM incident management systems such as ServiceNow or Service Anywhere. In this article, Julien Castel, Product Owner, presents the advantages of an information exchange between IT supervision and IT Service Management. What is an itsm tool? ITSM (IT Service Management) is the set […]
Insurers originally opted, like banks, for a closed Information System. With the rise of InsurTech, incumbent players are now looking at “Open Insurance” using modern architectures. They are thus focusing on new businesses following a diversification strategy. The change in the insurance distribution model, which now also includes white label offers, is based on the […]
Microsoft O365 and Google Suite, leaders in collaborative tools. Within the same team or on shared projects, collaborative tools have become invaluable to optimize resources, bring transparency, and lead to efficient teamwork. Whether we are talking about solutions that favor communication or facilitate task management, they must be available and fast. Collaborative tools have thus […]
