A fourth video (4/4) 📽️ to present the new version of our product #ITPerformance (Menu Scoring📈). We have worked on our version to be intuitive in its use, but this video will allow you to obtain the results or SLA of an application over a period of time or for example to manage network capacity […]
How to properly evaluate the TCO (Total Cost of Ownership) of an application monitoring solution? TCO, What is it? In our field, TCO is an indispensable tool because it allows buyers to know exactly how much money they will have to pay for a product or service. It is a concept that helps companies […]
What is VDI? A virtual desktop infrastructure (VDI) is defined as the hosting of desktop environments on a central server. It’s also called, Desktop as a Service (DaaS). In VDI, a hypervisor divides, or segments servers into virtual machines, which in turn host virtual desktops, which users access remotely from their terminals. Users have access […]
What is the SaaS ? The Software as a Service (SaaS) is a model of distribution of software where a third-party supplier could host the applications and makes them available for its clients via internet. It is one of the main four categories of the cloud Computing, same as the infrastructure as a service (Iaas), […]
The first of a series of articles to report on measurement techniques available for service/application providers which are used globally to monitor the digital experience. These techniques are used to ensure, track and ultimately improve user experience by targeting the application performance. They can be used to: Monitor the availability / downtime of computer applications […]
Doubt the performance of your ERP? Our solution: Guarantee the performance of your ERP An ERP (Enterprise Resource Planning) system is a type of software that companies use to manage their daily activities such as production, accounting, purchasing, project management, risk management and compliance, as well as supply chain operations. ERP systems can encounter a […]
The Service Desk is at the heart of the Information Systems department and, more generally, of every company process. Its reactivity and the relevance of its diagnoses will condition its overall performance. Focus on capacity management: Capacity Planning.
SD-WAN is gradually gaining its place in the enterprise network landscape. As the successor to IPsec and MPLS, SD-WAN aims to provide configuration flexibility, lower costs, and leverage the properties of each link. Does this infrastructure allow a performance adapted to the uses? 1. SD-WAN, SaaS, and mobility Office365, Google Suite, or web CRM are […]
Digital tools mean that brands can now reach customers in all situations. This ubiquity requires complete control of performance at all times and in all places. Maltem Insight Performance creates application scripts to assess the user experience. IT engineer Ana Peñalba runs these scripts, which precisely simulate the user experience, and analyzes the obtained results.
The MIP supervision tool includes an integration push & pull with softwares ITSM incident management systems such as ServiceNow or Service Anywhere. In this article, Julien Castel, Product Owner, presents the advantages of an information exchange between IT supervision and IT Service Management. What is an itsm tool? ITSM (IT Service Management) is the set […]
