All the indicators are green, and yet users are complaining about slowness. IT teams try to reproduce the incident, in vain…. Does this remind you of anything? It is on this issue that user experience oriented IT supervision was born. Also called Digital Experience Monitoring (DEM) and sometimes associated with Application Performance Monitoring (APM), by […]
Since the beginning of the year, we have been working to develop the MIP Solution and to offer new IT supervision features. These have been developed following customer feedback and personalized requests. You can contact us for a more detailed presentation! A better view thanks to the evolution of the dashboards Insights Scenarios presenting all […]
DevOps is rapidly becoming a must for software companies such as Maltem Insight Performance. The missions of the latter have a common objective: to optimize humanly and technically the evolution phases of the platforms. But what does the DevOps job actually involve? Interview with Robin Lucbernet, DevOps on the MIP Solution at Maltem Insight Performance. […]
With the recent events related to the coronavirus, it is clear that the productivity of the teams has decreased due to the performance of the remote tools. Telecommuting is becoming a new norm, and companies, especially IT teams, are preparing for this large-scale transition that involves the use of remote tools. The issue of team […]
Do you know the importance of user experience measurement? The webmagazine The Fast Mode spoke with Julien Castel, Product Owner at Maltem Insight Performance, on how digital experience monitoring (DEM) is shaping the IT performance of companies! In this article: “DEM: Assessing User Experience From the User’s Vantage Point”, Julien answers in the form of […]
A key position at Maltem Insight Performance, the service delivery manager identifies a customer’s needs and oversees the delivery of services in the context of the company. The basis of this position is to establish processes to guarantee contracted service levels to its customer. Discover the interview of Jean-Philippe Beuste : Can you introduce yourself […]
Replay Led by Julien Castel, Product Owner at Maltem Insight Performance | and organized by Premium Contact ABOUT THIS WEBINAR Premium Contact, leader of a community of IT decision makers, has proposed a series of 4 webinars to learn how to ensure optimal availability of your infrastructure and applications in times of crisis. Episode 4 […]
Data-driven is good, data-driven based on clear information is better. Dedicated to IT decision-makers, the MIP Solution’s BI reports facilitate exchanges between the operational and strategic levels. A business intelligence tool, it visually presents the supervision metrics from different sources to serenely pilot the actions related to the Information System. Discover the BI report module […]
