You want to increase your turnover, conquer new markets, in short you want to stand out? What if one of the keys to success was (also) hidden in the heart of a more strategic pole than it seems: the Service Desk? In our next white paper, we will review this high value-added service.
Maltem Insight Performance & Futurs.io at Microsoft Expériences ’17. Incidents and slowdowns that affect network infrastructures and applications have serious consequences for your organizations. What if you were able to predict and prevent them?
Did you know that 70% of employees are disengaged*? How to give meaning to action, especially in times of crisis? How to ensure team unity and image stability in times of reorganization, transition or merger?
50% of a company’s success depends on its digital performance. How to ensure this essential performance? How does successful governance make this possible? What if ITIL best practices allowed you to achieve your goals?
Services are becoming more and more intuitive but information systems are becoming more and more complex. We have identified 5 key points necessary to master their performance. Thanks to the respect of these criteria, developed in our new White Paper, you can anticipate errors, thus avoiding that a short anomaly turns out to be dramatic for your turnover.
1 minute: that’s the height of patience in the digital world. Beyond that, the user leaves. In other words, creating the perfect digital experience is a matter of survival for the company. Let’s review everything that digital performance implies on the business side: from measuring application performance and user experience to governance.
The new grail for companies is user experience. Hyper connectivity has made us impatient people and demanding consumers. So how do you deliver a successful experience to your customers?
Why is application performance measurement necessary but not sufficient? Because if the measurement informs, it does not allow to interpret nor to anticipate.
We wanted to talk to you about the strong connection between you and your CRM. MIP can give you 3 good reasons to love it!
Application scripts are key tools for IT performance monitoring, particularly when it comes to the digital transformation of companies. They are essential for testing the transition from thick clients (local) to thin clients (web). So how does a script work and what does this technology enable us to do? Eric Mengelle, Application scripts manager at Maltem Insight Performance (“MIP”), tells us.
