Digital Experience Monitoring

Deploy a relevant measurement strategy fitting your actual usages.

Utilization

UNDERSTAND YOUR INFORMATION SYSTEM

A platform developed to understand the performance of an information system from the point of the user.

Analyse applications performance

Saas, on premis or internally developed, thick client or Citrix; MIP solutions measures the performance for any kind of application. Delays can be analyzed step by step, element by element, throught loading schemas, from remote sites and/or even datacenters. Planning a cloud migration? MIP ensures goals are reached.

Spell out and be specific with facts

Using screenshots and video replays, you will enhance your diagnostic and receive efficient resolutions. Whatever the problem is (application or network) our unified view will facilitate communication between your IT teams.

Challenge your providers

Simplify discussions with providers by setting measurements based on objectives declined within contracts using metrics easily understood by all involved.

Measure the performance and satisfaction of users as they interact with IT tools using Digital Experience Monitoring

Real environment

REAL METRICS

Scripted scenarios executed in your environment as end users, using your same GPOs, proxy, operating systems and network mobility environment (VPN SSL, 2FA).

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BE PROACTIVE

Be informed of problems before users or customers and speed up incident resolution thanks to error screenshots and videos. No more asking how to reproduce and when the error occurred, use the evidence. Improve and optimize the performance of the user experience.

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Gain visibility

Standardize the monitoring of your services whether the applications are web, cloud, SaaS or delivered in VDI (Citrix or TSE).

Enhance customer experience with your IVR by checking path and message quality.

Secure user journey with MFA using text or email.

flexibility

Ensure migration

Your application migrates from version or architecture, make sure that the user experience is there. The ROI of your project also depends on the performance perceived by users.

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